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Oracle Managed Services Provider - Maximize your Investment

FEBRUARY 28, 2022 01:54 AM

Have you recently implemented an Oracle Cloud Applications or migrated to Oracle Cloud Infrastructure? Are your in-house teams occupied with the maintenance and upgrades of On-Premises ERP Applications? Are your Business and IT teams overwhelmed with unresolved ticket and service request items? Are you in need of a cost-effective Service level-based support system to optimize efficiency? Then a trusted and certified Oracle Managed Services Provider (MSP) is the right solution for you.

A managed services provider will evaluate your current system and deliver around-the-clock support to seamlessly resolve systemic issues and introduce proactive strategies; whether you're looking for a team of dedicated resources or a hybrid model that fits your unique business needs, you can capitalize on your ERP/Digital transformation investment while allowing your team to focus on the core areas of your business.

Partner with SMACT's certified Managed Services team to utilize affordable support, flexible models, and blended resources

Affordable & Flexible Support Models

Unsupported applications and databases can inhibit your business from reaching its full potential. The complexity and intelligence that embody innovative technologies require high attention to detail to deliver its resolute functions effectively, forcing businesses to leave the break/fix model behind. However, the price of hiring a qualified in-house team to complete these items can be quite costly.

With a variety of managed services and support models to choose from, including dedicated, blended, or pooled, you can confidently streamline growth at a significantly reduced rate with a team of Oracle consultants that offer the experience required to meet your organization's objectives. The right managed services provider will work with you to decide which model best fits your needs while staying within budget.

Blended Resources

Managing complex systems is no easy feat, and to ensure your applications are running smoothly and efficiently, you may require additional resources; furthermore, the type of resource needed to accomplish these goals can vary from someone with a functional and/or project management background or someone with deep technical skills, and the amount of time their assistance is required could vary from part time to full time.

Hiring a team of certified Oracle experts, who focus on delivering high-quality managed services, will help alleviate the pains of identifying who or what exactly you're looking for - they will work with you to gather requirements and deliver qualified candidate(s) that are capable of meeting your growing business needs.

Why SMACT Works

SMACT's Application Managed Services (AMS) methodology is developed based on our extensive experience in delivering Oracle support services for various customers in a reliable, cohesive, consistent, and efficient manner that we believe tightly integrates our team into the business's production support model. SMACT Works specializes in providing managed services for the following applications:

  1. Oracle Cloud Applications
  2. Oracle Cloud Infrastructure
  3. PeopleSoft Applications
  4. Oracle E-Business Suite
  5. Oracle and other Database Applications

The primary goal of our managed services team is to minimize, through a proactive or reactive approach, the adverse impacts and reoccurrence of incidents and problems. Our proven methodology provides an effective and efficient incident handling process, increased service quality and reduced number of incidents/problems by offering permanent solutions. Our team will not only optimize your organization's bandwidth but also recommend executive overview, governance, and process improvements. To learn more about our various managed services models visit us at:

SMACT Works is a technology-focused systems integrator and IT/ERP consulting firm. We deliver end-to-end consulting, managed, and implementation services for Oracle Cloud Applications, IaaS & PaaS, On-Premise PeopleSoft & EBS Applications. Headquartered in Dublin, OH, we have a global presence with North America and Asia offices. We are an Oracle Gold Partner Cloud Standard, ISO 9001, and 27001 certified delivery organization serving customers with Excellence and Integrity.