Oracle E-Business Suite Database Upgrade & Support Services

NOVEMBER 15, 2022 12:30 AM

Support Services for Oracle E-Business Suite R12 Upgrade

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Oracle has recently upgraded its Oracle EBS system to the 12.2.12 release, and with this release comes a new wave of technical issues stemming from the update of user software. While the upgrade is a good thing - no company creates new software to create more problems than it solves - integrating or updating new software is an arduous and time-consuming task. Switching from an on-premises storage system to Oracle Cloud Infrastructure (OCI) can often present unique challenges, even for experienced professionals.

Most companies operate without an Oracle-specific database administrator, making the issues that come with this new upgrade costly and time-consuming. Those with an Oracle-trained professional often spend more money on full-time employees than they are worth. However, you can save time and money in preparation for and after the Oracle upgrade by utilizing an Oracle DBA remote support technician to assist with your Oracle Managed Services. This technician operates as needed, ensuring your company can maximize the benefits of the service provided.

Key Features of the Oracle R12.2.12

The goal of any upgrade is to make the new iteration better and more functional than the last. Key features of the Oracle Cloud 12.2.12 release include:

Enhanced functionality across the E-Business Suite
EBS Enterprise Command Centre Updates (ECC)
E-Business Suite on Oracle Cloud Infrastructure
Better user experience with the latest GUI
Reduced downtime with online patching
Introduction of the WebLogic server

These features enable a smoother transition from on-premises EBS environments to OCI, as well as improved functionality within the Oracle ERP system. Upgrading can often be a challenging task, but there are several compelling reasons to upgrade your Oracle Cloud System to Oracle R12.2.12.

For instance, the EBS upgrade offers several advantages, including a streamlined installation process, online patching that keeps your system running smoothly and fully functioning, an improved and more intuitive user experience, and enhanced access to security measures. Additionally, upgrading is beneficial because unsupported versions of EBS no longer receive security updates, leaving them vulnerable to attack.

Managing Issues with Integrating Oracle Release 12.2

Glitches are inevitable with any new upgrade, but having a specialized, niche consulting partner will save you time and money with Oracle database managed services. Oracle consultants are available to assist with any technical issues that may arise from the release. Here are a few ways in which SMACT Works can help with Oracle Implementation and streamline the upgrade process to help you save:

Contracted resources can be dispatched for the duration of the project. The additional staff would enable clients to switch from spending money on full-time employees to knowledgeable Oracle consulting services. Contracting the work out to a specialized Oracle consultant eliminates the need for costly permanent staff. For example, a recent SMACT Works customer required assistance in upgrading from Oracle 12.1.3 to Oracle 12.2.10. SMACT Works supplemented their staff with one of our own and completed the project within three months.
The second option is permanent staffing. A strategically placed consultant would replace a current full-time employee as a valuable Oracle Cloud resource, while maintaining the rapid completion time for upgrades.
The final option is to have a team of Oracle professionals provide 24/7 support for the entire Oracle E-Business Suite application. This service level agreement, provided for a monthly fee, establishes a partnership between Oracle Advisory Services and you.

Find EBS Database Support

As the technological industry expands, finding support for the EBS database is easier. The trick is finding the best service provider that keeps your database in peak shape. SMACT Works Oracle Cloud management services offer high-quality, professional assistance to companies seeking to succeed. Our professionals help optimize your technology to work seamlessly with you, plan to ensure successful project completion, provide certified technology consultations, and place quality candidates within your company with ease.

Hiring a full-time staff member for a part-time project is an inefficient use of resources. Keeping an OCI Database Manager on staff can often result in wasted time and resources, extending the project's duration unnecessarily. Our Management Services aim to make the transitional project easier for you by implementing strategic staff members who get the job done right.

FAQs

What are the key benefits of upgrading to Oracle EBS 12.2.12?
Upgrading to Oracle EBS 12.2.12 offers several advantages, including enhanced functionality with new features and modules that improve business processes, improved performance through optimized query processing and streamlined processes, and strengthened security with the latest patches and updates to protect sensitive data. These improvements provide a competitive edge by allowing organizations to leverage technological advancements.
Why is partnering with an Oracle EBS Managed Services Provider crucial for an EBS upgrade?
An EBS Managed Services Partner is crucial because they bring expertise and experience in Oracle EBS upgrade processes, which ensures a smooth and efficient upgrade. They also minimize downtime and disruptions to business operations, mitigate risks associated with the upgrade process, optimize costs related to licensing and resource utilization, assist with customization and integration challenges, provide ongoing support and maintenance after the upgrade, and align the upgrade with the organization's long-term goals and future readiness.
What key services does SMACT Works provide about Oracle E-Business Suite?
SMACT Works offers end-to-end consulting and managed implementation services for Oracle Cloud Applications, IaaS, and PaaS, as well as on-premise PeopleSoft and EBS Applications. It also provides services related to Oracle Analytics and BI, as well as Database Management.
How can an EBS Managed Services Partner help optimize costs associated with the upgrade?
An EBS Managed Services Partner can provide valuable insights into licensing, hardware requirements, and resource utilization, ensuring efficient resource allocation and minimizing unnecessary expenses during the upgrade process.
What are the various cloud applications in which SMACT Works offers its expertise?
SMACT Works offers expertise in the following cloud applications: Oracle ERP Cloud, Oracle EPM Cloud, Oracle HCM Cloud, Oracle SCM Cloud, Oracle Student Cloud, and Oracle CX Cloud. They also offer expertise in Oracle Cloud Infrastructure.

If you're ready to take advantage of the numerous benefits of upgrading to Oracle EBS 12.2.12 or need expert assistance to manage the transition smoothly, don't hesitate to reach out. Our team at SMACT Works is here to provide the support and guidance you need. Contact us today to learn how we can help you optimize your Oracle Cloud management and ensure your systems run efficiently. Let's work together to achieve your goals!

About SMACT Works

SMACT Works is a technology-focused systems integrator and IT/ERP consulting firm. We deliver end-to-end consulting, managed, and implementation services for Oracle Cloud Applications, IaaS & PaaS, On-Premise PeopleSoft & EBS Applications. Headquartered in Dublin, OH, we have a global presence with North America and Asia offices. We are an Oracle Gold Partner Cloud Standard, ISO 9001, and 27001 certified delivery organization serving customers with Excellence and Integrity.